
Our dedicated support teams are assigned based on your real estate market. One-on-one support is accessible via a toll-free hotline and email, and you’ll get regular notifications about new features and updates. Our development teams are also on hand for specialized troubleshooting, and our in-house cloud services team delivers connectivity support 24/7 via a dedicated hotline. If an applicant believes funding andincentives there is an error on his or her tenant screening report, it is important to first confirm that the information submitted to us was accurate and complete. Please note that Yardi cannot correct or request further investigation of an applicant’s personal information that was entered incorrectly. These corrections must be handled by the leasing staff or the responsible property management company.
- With Breeze, all office staff has been able to work remotely except for one, whose duties are outside of Breeze.
- But no matter how simple the software, questions are still bound to come up.
- This could result in expensive repairs and unhappy residents.
- Your account manager will work closely with you for the first six weeks to ensure a smooth transition.
As you navigate through the Help Center, articles related to the page you are looking at will automatically populate in the search tool. Each category in the Help Center presents a list of frequently asked questions to guide you. Some topics even come with instructional videos, offering a visual guide to assist you.
Yardi Atlanta
You have unlimited access to Breeze and Breeze Premier experts during business hours. Our support staff is here to help you with any questions you might have, Monday through Friday, 7 a.m. And if it’s after hours, simply click the same button to send an email. Our support team will respond as soon as they’re back. Breeze Premier is property management software built on the same refreshingly simple platform as Breeze.

Breeze integrates gate functions and automatic credit card processing, which significantly reduces the manager’s workload. The 1099 preparation saves us a great deal of time during tax season. We rely on the 1099 reports to track vendor payments and decide what information should be sent to our CPA. We understand that when you are considering a rental applicant it is
important to resolve questions quickly. Although the credit bureau or
other reporting agency generally has 30 days to investigate disputes,
some disputes may be resolved in less time. We offer both onsite and online training, classroom training, tailored training manuals, user conferences and more.
Yardi Breeze
If the dispute does not relate to information received from a credit
bureau or other reporting agency, the applicant will be directed to the
appropriate person who can help. From setup to maintenance to reporting, Yardi Breeze is very user friendly and simple to work with. Your property management software should meet five requirements before you decide to stick with it for the long haul. If it’s after hours and our support team has gone home for the
night, click the button to send an email instead and you will get an answer
just as soon as they’re back. REfresh is our annual virtual user conference and is free to join for all North American Breeze and Breeze Premier clients. It’s an extremely popular event that delves into every corner, add-on and capability of our property management tech.

Check out the RentCafe Connect brochure for more on how a maintenance call center can support your residents. Some help topics also have videos that show you exactly what to
do, every step of the way. Our training team is working hard to add even more
videos because we know that watching a video can be easier than reading when
you’re multitasking. If you use Yardi
Breeze Premier to manage your properties, you already know how refreshingly
simple it is. With an intuitive user dashboard and fully mobile capabilities,
you can work from anywhere.
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It provides maintenance support anytime residents need it. RentCafe Connect fully integrates with Yardi Breeze Premier, making it a seamless extension of your office. Allow residents to pay rent, submit maintenance requests, renew leases and more through a secure resident portal or mobile app that integrates seamlessly with Yardi Breeze.
- Another task, which saves at least 16 hours per month, is the Monthly Report feature.
- We also love the tenant portal, where renters can access their account and pay their rent.
- However, there is a minimum monthly charge of $100 per month for residential portfolios and $200 per month minimum charge for commercial or mixed portfolios.
- All contracts include the option to cancel at any time within the first 30 days.
But no matter how simple the software, questions
are still bound to come up. Breeze is billed monthly and is based on an annual agreement. Breeze Premier is billed annually and based on an annual agreement. All contracts include the option to cancel at any time within the first 30 days.
Yardi Dubai, United Arab Emirates
It supports various property types, including residential, commercial, condos, affordable housing, PHA, manufactured housing, and self-storage. Yardi Breeze aims to increase efficiency by automating and simplifying time-consuming tasks. Ready to add a maintenance call center to your property management operations?
Yardi Cleveland
There are no additional charges for our built-in support and training resources. On-demand training content and live training scheduling is available 24/7 in the Breeze and Breeze Help Centers. Breeze and Breeze Premier clients also are invited to join REfresh, our free virtual user conference held once a year with access to even more educational content. Breeze is available for residential and commercial properties in the U.S. Breeze Premier is available for residential and commercial properties as well as affordable, HOA/condo, manufactured housing and self storage property types. Breeze combines the power, simplicity and affordability that thousands of property managers rely on to achieve their goals.